This global benchmarking study published by Facilio uncovers gaps & trends in CRE operations, citing Tenant experience, Energy management & Data-driven operations as top priorities for commercial real estate owners in 2020. A few of their key findings include:
- 77% CRE owners cite tenant experience as a priority, allocate 39% operational spend for the same.
- Energy ROI takes precedence, driving 65% of OPex towards data-driven energy enhancements.
- 40% of tech investment being directed into DATA: centralization, IoT-driven predictive analytics & portfolio-wide intelligence.
- Report finds 60% of maintenance spend is on hard services, with at least 20% savings anticipated by combining predictive analysis with an automated resolution.
